Returns & Warranties

I have changed my mind. What is your returns policy?

We cannot refund or exchange goods for change of mind or errors you made in your order. We may however, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is: 

Returned within 28 days of order; not used or worn (with original tags and/or packaging); and not damaged in any way. In original sealed packaging. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken. Any products returned without proper sealed packaging will be rejected under change of mind If we allow a return in these circumstances, we will ask you to follow our returns process.

The item ordered is not as expected. How do I return it?

We understand that the item you ordered may not be what you expected once it arrives. Our Customer Service team is happy to offer a suitable resolution if you're unhappy with the quality of the product or it's not quite what you were expecting. Please email us at: info@golfclearanceoutlet.com.au

Shoes or clothing received are the wrong size

Have you received an item of clothing or footwear which does not fit properly? We know shopping online for shoes and clothes is challenging because you can't try them on prior to purchase. That's why at The Golf Clearance Outlet we're happy to take back anything that doesn't fit properly and offer you a replacement if stock is available or store credit. Please email us at: info@golfclearanceoutlet.com.au

What do I do if my item is faulty or damaged?

If you have received something that is damaged or faulty or you believe it may have been incorrectly listed, we apologise and are here to help you. Please email us at: info@golfclearanceoutlet.com.au and we will organise a return for you.